VOLUNTEER FAQs

Volunteers do not need to purchase a ticket.  

No, unfortunately all volunteers need to be over 16 years of age.
No, currently we would like to offer everyone an opportunity to volunteer. If closer to the time we have any vacancies then we will inform you of potential opportunities.
Yes. Please note we do not have a vegetarian option.

Yes, only at times when your current role is complete, and your team leader has given you permission. 

Your current point of contact is the admin team, whom are the admin on the  what’s app group as well as the contact information via the email messages you received. On the actual day of the event, you will be given an operational team lead. 

Yes as long as they are clean
Yes, but remember it’s a warm venue, you may end up carrying it. Think of this when choosing your outerwear
No, Volunteers must respect the speakers by not asking for photos during the event. Please note that they have a very busy schedule.
As much as we want children to feel part of the event, Volunteers cannot bring children and family members that they are responsible for to the event. Families may attend if they have tickets but must not impact the volunteer responsibilities.
No, each event is ticketed.
Please bring power banks
No. Only the official or professional recording is allowed to record. Please also note no backstage filming is allowed.
Volunteers will have an area designated for belongings, but please do not bring any valuables as this area is not fully secured.
Yes, but you must attend the webinars.
Please see venue websites for more information.
Yes, this is discussed in the information pack.
Yes, we aim to give small breaks during the day.
No, unless there is a need to.

You must inform the admin team as soon as possible, so we can arrange replacement.

Once sold out, no more tickets are available

No, as standard we do not offer discounted tickets or complimentary tickets to volunteers unless there is a special marketing offer released for that specific event. The best way to find discounted tickets is to encourage friends and family to purchase the early bird offer. 

We need volunteers to volunteer for the whole event, especially the early part. If there are Travel constraints, your team leader on the day of the event may allow you to leave earlier.

Please note that the Admin Team are working through the lists, rest assured if you have filled in the form correctly we will contact your referee in time.
Volunteering roles vary based on the event. The webinar and information pack will give in depth information on the Conference Volunteer roles. In general Volunteer roles include welcoming attendees, assisting in the seating arrangement, assisting in the fundraising and assisting in the Iftar food distribution.