Be notified for upcoming events
Hajj 2025/1446
1
CREATE AN ACCOUNT
2
UPLOAD YOUR DOCUMENTS
3
FILL THE APPLICATION
4
APPLICATION VERIFICATION
5
SELECT PREFERRED CATEGORY
6
TOP UP EWALLET
Connect
Contact Information
Hajj Telegram Group
To stay fully informed, we invite you to join the official Al-Bait Guests Telegram channel.
This will be the primary source for key updates and important information.
FAQs
What is Nusuk Hajj?
Nusuk Hajj is the one-stop-shop platform overseen by the Ministry of Hajj and Umrah, that offers pilgrims from serviced countries a variety of Hajj packages, provided by authorized service providers, ensuring a seamless Hajj experience. Registering on the Nusuk Website is mandatory.
Is there guarantee, I will be on the Light Upon Light Hajj Group?
When the packages go Live, it is important for those who have registered on Nusuk to find the package on the portal. The details of how to find the package will be announced nearer to the time. Booking on a Hajj package is on a first-come-first-served basis. Continue to follow updates on timeframes of the Hajj booking procedures on the Telegram Group:
https://t.me/+Fm_DYK_fYlczMjI0
Registration
Does Registering on the Platform Mean That I Have Been Accepted for Hajj?
Registering on the Nusuk platform does not mean that you will be accepted for Hajj. Packages and payment will be available at a later time.
What Are Next Steps After My Registration?
The submitted data will be verified by the Nusuk Team and you will be notified of updates via the portal.
Are Temporary Visas, Like Student Visas or Schengen Visas, Accepted?
Temporary visas, such as student visas or Schengen visas, are not accepted. You must be a citizen or a resident of one of the targeted countries for this year.
I am a Saudi citizen or a resident inside the Kingdom of Saudi Arabia, can I apply on the platform?
The list of serviced countries can be found on the ‘Serviced Country’ tab on the Nusuk Website. You also have the option to apply for domestic Hajj either through this link: https://localhaj.haj.gov.sa/ or by using the Nusuk app.
I am a citizen or resident of a country not mentioned here, can I apply on the platform?
The list of serviced countries can be found on the ‘Serviced Country’ tab via the Nusuk Website. If your country is not listed on the Nusuk platform, you can apply through the Hajj missions in Islamic countries.
Can a Woman Perform Hajj Without a Male Guardian via the Nusuk Platform?
Yes, the mahram is not mandatory via the Nusuk Platform
Are There Any Age Restrictions?
Yes, pilgrims under the age of 12 are not accepted for Hajj this year 1446 AH – 2024 AD via Nusuk.
I Have a previous account from last year, Can I use it?
You cannot; you must create a new account for this year via the Nusuk Website.
Can I delete my account after registration?
Yes, you can delete your account on Nusuk by clicking on the ‘Delete Account’ in your profile. However, please ensure to withdraw any remaining balance in your eWallet and delink or delete family members to proceed with deleting your account. By doing so, all records and data will be deleted permanently on the Nusuk Website.
Family Members
Can I Add a Family Member During Registration?
Yes, you can add family members during registration by entering their email addresses, and they will receive a verification code that they have to share with you.
Can I delete a Family Member?
Yes, you can delete a family member, and by doing so, all records and data will be deleted permanently. If the family member has their own account, you can only delink them without deleting it.
What is the benefit of adding family members?
When adding your family through your platform account, you can perform Hajj together. As the admin of your family group, you will be responsible for selection, eWallet funding, and payment of the package cost for both yourself and your family members.
Can I as an added family member, log in to access the platform?
Yes, you can log in using the email used to add you as a family member, access the platform, and view details of your account and package.
What is the maximum number of family members that I can add?
The maximum number of family members that you can add is 7.
Can I add a family member residing in a country other from mine?
Family members must be in the same country of residence as you.
Can I and a added family member delink myself from my family?
Yes, you can log in using the email used to add you as a family member, then go to the ‘My Family’ section. You will find an icon to delink yourself from your family, then your account will be separated from the family admin, becoming an independent account.
Can I transfer the account authority to one of my family members?
Yes, you can transfer the account authority of your account to one of your family members on ‘My Family’ section. By selecting the ‘Transfer Authority’ icon to the family member, they will receive a request in their notifications. Upon acceptance, you will lose the authority of managing the family and selecting and purchasing packages.
Can I delink a family members from my account?
Yes, you can delink a family member, and by doing so, all records and data will be deleted permanently. They will become an independent account unconnected to yours.
Packages
When can I see the details of the packages and the booking process?
The availability of packages and the booking process will be announced at a later date. Please join the Telegram Group https://t.me/+Fm_DYK_fYlczMjI0
What Services are included in the package?
Nusuk Hajj offers a wide variety of Hajj packages to cater to the different needs of pilgrims. These packages range from all-inclusive packages to Mashair packages, which only include basic services within the sacred Mashair (Mina, Muzdalifah, and Arafat).
What is the benefit of choosing the package catagory?
Choosing the package category allows you easy access to the package that suits your preferences when made available.
Will there be a lottery this year or will booking depend on priority?
There is no lottery, booking this year will be based on a first-come-first-served basis.
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