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If the event status is 'Sold Out', there will be no tickets available at the door.
Unfortunately due to the strictly limited number of seats, if a male or female books the incorrect ticket, we will be unable to accommodate a seat for them. Ticket holders are encouraged to check their ticket type before the event. If you have incorrectly booked the ticket, please rebook as soon as possible. Once you have rebooked, e-mail us on [email protected] and we will refund your original order.
Yes, another person can attend on your behalf as long as the ticket type is correct. For example a male can only use a male ticket.
All our tickets as per the terms and conditions agreed prior to purchasing are non-refundable. Tickets are transferable only to the same type. For example, a male ticket cannot be transferred to a female and vice versa. Please contact us informing us to whom you wish to transfer tickets to.
No, you will need to rebook your ticket for the correct event. Once you have rebooked your ticket, please e-mail us on [email protected] and we will refund your original order inshaAllah.
Banquet style segregated seating. Our staff will guide you to your seat. We will ask for a table to be filled up before opening up seats on the next table. Please try to arrive in your groups if you wish to be seated together.
Due to logistics we are unable to seat an entire family together therefore the seating will be split into two sections, male and female. Male ticket holders will sit in the male section and female ticket holders will sit in the female section. If all the male / female members of the family wish to sit together, we will try to accommodate this however we cannot guarantee this.
We are unable to cater for any specific dietary requirements at these events.
